Terms & Conditions

Prices

All prices are quoted in pounds sterling and include VAT at the current applicable UK rate where appropriate.

We will not accept any liability for any charges levied by your bank/card issuer whatsoever irrespective of your chosen payment method.

Delivery

In stock items are dispatched within 3 working days; other items will be made and dispatched within 10 working days - this information is shown against each item. We will inform you once your order has been dispatched.

We only deliver to Mainland UK addresses and delivery is FREE - please contact us if you wish to place an order and are outside this area.

Returns & Complaints

If you change your mind please contact us within 24 hours of placing your order.

We hope that you will be happy with your purchases, however you may return standard items in their original condition and packaging within 7 days of delivery and we will either exchange them or refund you. You are responsible for the cost of returning items and for your own protection, you should ensure the items are adequately insured while in transit. Customised items cannot be returned unless they are damaged or if we have made a mistake.

If you are unhappy with any aspect of our service or products then please contact us.

Security

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Secure on-line payment is available via Pay Pal.

Contact Us

Muntanya
7 Cheap Street
Sherborne
Dorset
DT9 3PT

01935 389484

david@muntanya.co.uk